FLOOD TRIBE
Shipping Policy
Effective Date: February 18, 2026
Website: 88merch.com
This Shipping Policy applies to all orders placed on 88merch.com, a marketplace connecting independent sellers with buyers.
Order Processing and Dispatch
- Orders are typically processed within 1–3 business days. This time varies by seller.
- Once dispatched, you will receive a shipping confirmation email with tracking information.
Shipping Carriers and Methods
- 88merch.com choose the shipping carrier (e.g., USPS, UPS, FedEx) and method (Standard, Expedited).
- Shipping costs and estimated delivery times are calculated at checkout based on your location and the store\'s settings.
Delivery Times
- Standard shipping: 5–7 business days within the continental U.S.
- Expedited shipping: 2–3 business days.
- International shipping: Times and costs vary by destination. Customs fees, duties, or taxes may apply and are the buyer’s responsibility.
Undeliverable Packages
- If a package is returned to the seller due to an incorrect address or failed delivery attempts, the buyer is responsible for reshipment costs.
Lost or Damaged Packages
- Report lost or damaged packages within 7 days of the estimated delivery date.
- 88merch.com will coordinate with the seller to file a claim with the carrier and arrange a replacement or refund.
Seller-Specific Terms
- Some sellers may offer free shipping or alternative options. These terms are listed on their shop page and supersede this general policy where stated.
Refund Policy
Effective Date: February 18, 2026
Website: 88merch.com
This Refund Policy explains when and how refunds are issued for purchases on 88merch.com.
Eligibility for Refunds
- Refunds are available for:
- Items returned within the seller’s return window (14 days).
- Defective, damaged, or incorrect items reported within 8 days of delivery.
- Non-refundable items include:
- Custom or personalized products.
- Digital downloads.
- Perishable goods.
- Intimate apparel.
- Gift cards.
Refund Process
- Initiate a Return: Log in to your account, go to your order history, and select “Request a Return.”
- Approval and Inspection: The seller has 8 business days to inspect the returned item upon receipt.
- Refund Issuance: Approved refunds are credited to the original payment method within 14–31 business days.
Partial Refunds
- Partial refunds may be issued if the item shows signs of use, is missing parts, or is returned outside the return window.
Disputes
- If you disagree with a seller’s refund decision, contact ned@88merch.com for mediation.
Cancellation / Return / Exchange Policy
Effective Date: February 18, 2026
Website: 88merch.com
This policy covers order cancellations, returns, and exchanges on 88merch.com.
Order Cancellation
- Before Dispatch: You can cancel your order within 2 hours of placement by contacting the seller directly or using the Live-Chat feature.
- After Dispatch: Orders cannot be cancelled once shipped; follow the return process instead.
Returns
- Return Window: Most items are eligible for return within 14 days of delivery.
- Condition Requirements: Items must be unused, unworn, and in original condition with all tags and packaging.
- Non-Returnable Items: See the Refund Policy for the list of non-returnable items.
How to Return
- Log in to your account and go to your order history.
- Select the item and click “Request a Return.”
- Follow the prompts to print a return label (if applicable) and ship the item back.
- The seller will inspect the item and process your refund or exchange.
Exchanges
- 88merch.com and its sellers do not accept exchanges. If you need a different size, color, or style, please return the original item for a refund and place a new order.
Defective or Incorrect Items
- Report issues within 7 days of delivery with photos and your order number.
- Sellers will provide a replacement or full refund, including return shipping costs.
Return Shipping Costs
- Buyers cover return shipping unless the item is defective, damaged, or incorrect.
Contact Information
For questions about these policies, contact us at:
- Live-Chat and Email: ned@88merch.com
- Hours: Monday–Friday, 9 AM–5 PM (EST)
